A wide range of services to boost performance

Humania BPO provides all customer relationship management (Levels 1 and 2) and administrative support services (BPO).

Our goal is to help you optimize these activities and place digital technology at the center of your customer interactions.

  • Assistance in shifting to a digital ecosystem (audit and advisory)
  • Addition of digital technology to your multichannel customer interactions
  • Outsourcing customer care:
    • Customer service and after-sales service
    • Technical assistance
    • Transaction follow-up/surveys (customer loyalty)
    • Retention and re-engagement
    • Upselling and B2B lead generation
    • Social media management
  • Outsourcing of administrative support services or BPO:
    • Finances and accounting
    • Payment and recovery
    • Administration, human resources and international recruitment
    • Sales services (CRM, CMS)
Contact us

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